FAQs

How long does shipping take with NZ?

We ship via courier post and this can take 1-3 working days, If you buy on a Friday afternoon or weekend we won't ship it out to the following Monday morning.

How long does shipping take for Australia international shipping?

We ship via DHL ($20 or free for orders over $80), this can take 2-5 working days, not including the date of Purchase. If you buy on a Friday afternoon or weekend we won't ship it out to the following Monday morning.

Can I track my order?

Yes. You can track your order using the tracking number and link in the dispatch confirmation email we will send to the email address you entered on your order. https://www.courierpost.co.nz/track/track-and-trace/

Can I order from anywhere in the world?

Most of our products can be shipped anywhere in the world. However, some of our products may be restricted in some territories. It is up to you to understand the laws of your country before you make a purchase with Crafty E-liquids. Crafty E-liquids holds no responsibility for items held or seized by customs.

Does Crafty E-liquids contain diacetyl in them?

No, none of our products contains diacetyl in them.

How old do you have to be to buy a vape product?

You can only buy these products if your 18 years and over.

What's the VG/PG Ratio?

All Crafty E-liquids are 50/50 VG/PG.

What is an E-Cig and how does it work?

An e-cig (electronic cigarette) is a battery-powered portable vaporizer which gives a sensation similar to smoking when used. Instead of exhaling smoke, you are exhaling tiny droplets of water, commonly called ‘vapor’. It works by using a heated coil to atomize e-liquid (which is propylene glycol, vegetable glycerin, flavouring and can have nicotine added).

I’m getting a harsh taste from my E-Cig?

Check your e-liquid. If there is very little in the tank, the harsh taste is caused by the cotton in the coil burning because there isn’t enough e-liquid to saturate it. Refill and try again.
If you have plenty of e-liquid in the tank, a harsh taste is usually a sign that your coil needs changing.
If you get a harsh taste immediately after changing the coil, this is because the e-liquid hasn’t saturated the wick yet, so the wick is burning. Give it a couple of minutes to saturate and try again.

Ingredients.

Vegetable glycerin (usp grade), propylene glycol (ups grade), food-grade natural and artificial flavourings, nicotine. VG/PG 50/50.